Service - Asphalt Batching Plant

SINOSUN Service

Our company has consistently adhered to the business philosophy of integrity, pragmatism and innovation as well as the principle of seeking truth from facts. We insist on a responsible and trustworthy attitude, regard the user's success as our business goals. Taking the user's satisfaction as our service tenet, we will try our best to provide the users with high quality, competitive prices of products and excellent, thoughtful and fast service.

24-hour online reply or call back

Asphalt Spare parts and quick-wear parts supply

Regular maintenance and inspection

Free-training for your operators

Visit factory and office at all times

Design and production of Concreteplant and cement silo

Pre-sales Service——Professional and comprehensive pre-sales service guides and directs your investment.

Introduce the situation and product categories of our company;

According to the local market demands, guide the users to choose the right product category;

According to the production demand and the investment scale , guide the users to choose the right equipment;

Accompany on-the-spot investigation on production, introduce the production processes and explain the difficult problems;

According to the actual situation, work out a flexible investment sulution for you.

On-sale service——Meticulous and scientific on-sale service makes your choice more worry-saving and reliable.

Introduce the situation and product categories of our company;

Assign production orders and arrange production as per requirement;

Provide the plant layout of workshop and foundation drawing of equipment in advance. We will arrange personnel to carry out on-site guidance if necessary;

Provide technical consultation as well as the advices on the plan of factrory establishment;

Monitor the production schedule of equipment on a real-time basis to ensure punctual delivery.

After-sales service--Thoughtful and prompt after-sales service provides support and guarantee for your benefits.

Send the technicians to carry out the installation and debugging of equipment for the foreign users with compensation. Countries or regions with unstable political situation or in the throes of wartime are not included in our plan;

Train the users to command the equipment and guide them for safe production;

Explain the routine maintenance of equipment carefully and remove common faults;

We are responsible for all the repairs that caused by our quality problems within one year’s warranty. Foreign accessories are generally delivered by TNT in order to provide service for foreign customers promptly;

The foreign customers who have any questions on after-sales service can directly send email to our designated mailbox. We will answer your questions in 24 hours and solve various problems for the customers in time;

For some countries whose visas are difficult obtain, customers can also send their technicians to our company to receive free guidance and training;

Accept the suggestions for improvement put forward by customers in an earnest way. In accordance with changes of the market, provide the products and services to meet the users’ needs and create values for them;

The customers whose products have passed its warranty date are entitled to enjoy our after-sales service for life.

Installation And Commissioning And The Acceptance

We send after service engineers to help installation, commissioning of the equipment.

Returning visit by after service department for each set of equipment after installation.

Technical Information, Warranty And Technical Service

We offer the customer training for the operator, maintenance worker, and also provide free technical advice services.

We supply lifelong service for the equipment.

We offer the original, authentic, quality spare parts for the equipment maintenance.

Our service is available at 7*24 hours every week.

SINOSUN After Sale Service Contact Form

Whatsapp:+86 18137858347

Email:info@sinoroader.com